What internal support is available?
[detail how people can access internal support, edit and delete the below options as appropriate]
Designated Support Contacts
- Trained harassment advisers, dignity-at-work champions, or trusted contacts who can provide a listening ear and guidance.Peer supporters or employee resource groups (ERGs) aligned with protected characteristics.
Manager and HR Support
- Training has been given to managers on how to respond sensitively and appropriately.
- HR staff are equipped to handle cases fairly and consistently.
Access to Counselling and Wellbeing Services
- Employee Assistance Programmes (EAPs) offering confidential counselling.
- Mental health first aiders or wellbeing champions.
Trade Union
- You can contact your trade union for support if you are a member of one.
Mediation and Restorative Options
- Where appropriate and safe, trained mediators to resolve issues early.
- Restorative practices to repair relationships, if that is the employee’s choice.
Practical Workplace Adjustments
- Options to change reporting lines, adjust working patterns, or move desks/teams temporarily to protect well-being.
- Flexible leave policies to allow recovery time.
Regular Communication and Updates
- When you report something with contact details, we’ll make sure you are kept informed about the progress of their case.
- We’ll provide clear timelines and points of contact.
Follow-up and Aftercare
- We’ll check in after resolution to ensure you continue to feel safe and supported.
- Monitoring the workplace climate to prevent recurrence.
Awareness and Training
- Regular training for all staff on bullying, harassment, and respectful behaviours.
- We provide clear messaging that reinforces the organisation’s commitment to a safe culture.